Privacy Policy and GDPR compliance

Privacy Policy Notice The policy: This privacy policy notice is for website artnethouse.com and served by Artnethouse SPRL and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.
Policy key definitions:
"I", "our", "us", or "we" refer to the business, Artnethouse SPRL.
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a user's computer or device.
Processing of your personal data:
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
We are exempt from registration in the ICO Data Protection Register because of volume of the business.
Lawful basis: Consent
The reason we use this basis: provide transparency of the business.
We process your information in the following ways: provide adequate communication with visitors which sent us their inquiries. We keep only necessary info for contact and accountability.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: we do not share your information with third parties. Your information can be stored with our CRM provider which is fully compliant with the laws.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights:
Under the GDPR your rights are as follows. You can read more about your rights in details here;
The right to be informed;
The right of access;
The right to rectification;
The right to erasure;
The right to restrict processing;
The right to data portability;
The right to object; and
The right not to be subject to automated decision-making including profiling.
You also have the right to complain if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.
Internet cookies:
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable. Some cookies are required to enjoy and use the full functionality of this website. We use cookies provided by statistic counter systems (http://statcounter.com/about/legal/) only for web traffic evaluation and not for any other purpose. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options. Email marketing messages & subscription:
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allow marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, IP addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences; you can also unsubscribe from all mailing lists, simple sending us an e-mail.
Our EMS provider is Hubspot Inc. We hold the following information about you within our EMS/CRM system if you provided this info yourself or published it for contacting you: name, e-mail, and phone number, eventually address. We hold this info or parts of it only to provide services for you and you can request deletion of your records by simple sending e-mail to us.
Data security and protection:
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
We have provided some explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology. If you have any concerns about this we suggest you do not use our website.